Terms and Conditions of Spin Games – Your Rights and Responsibilities Explained

These Terms and Conditions govern your use of the Spin Games platform, including all casino games, sports betting, and esports betting products. Please read through them carefully — they are written in plain, straightforward English so every Pakistani player understands exactly what they are agreeing to.

Last Updated: 1 January 2025
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Important: By creating an account or using any service on the Spin Games platform at spingames.onl, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree to any part of these terms, you must not use the Spin Games platform.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player," "you," or "your") and Spin Games ("we," "us," or "our"), the operator of the online gaming and sports betting platform accessible at spingames.onl. These Terms apply to all use of the Spin Games website, mobile interface, applications, and any related services.

By registering an account, making a deposit, placing a bet, playing any casino game, or otherwise accessing any feature of the Spin Games platform, you acknowledge that you have read these Terms carefully, that you understand them, and that you agree to be legally bound by them. These Terms are effective from the date of your registration.

Spin Games reserves the right to amend these Terms at any time. Continued use of the platform following notification of any changes constitutes acceptance of the updated Terms. We will notify active players of material changes via email or in-platform notification before they take effect.

Plain language summary: Using Spin Games means you agree to these rules. We will let you know if the rules change significantly before the changes apply.

2. Eligibility

To be eligible to create and use a Spin Games account, you must meet all of the following requirements at the time of registration and throughout your continued use of the platform:

  • You must be at least 18 years of age. Spin Games strictly enforces the minimum age requirement and may request documentary proof of age at any time.
  • You must be accessing the Spin Games platform from a jurisdiction where online gaming and sports betting is not expressly prohibited for you personally under applicable law.
  • You must be acting on your own behalf as an individual — registering on behalf of another person, or allowing another person to operate your account, is not permitted.
  • You must not currently be self-excluded or banned from any licensed gaming platform.
  • You must have the legal capacity to enter into a binding agreement.

Spin Games targets its services at adult players in Pakistan. If you are unsure whether you meet the eligibility requirements, please contact our support team at support@spingames.onl before registering. Spin Games may at any time request documentation to verify your eligibility and reserves the right to close accounts that do not meet these requirements.

3. Account Registration and Security

Each player is permitted to hold exactly one account on the Spin Games platform. Holding more than one account — whether under the same or a different name, phone number, or payment method — is strictly prohibited and will result in immediate account closure and forfeiture of any balances.

When registering with Spin Games, you agree to provide accurate, current, and complete information. You must update your account details promptly if any information changes. The name on your Spin Games account must match the name on the payment method you use for deposits and withdrawals.

  • You are entirely responsible for maintaining the confidentiality of your Spin Games login credentials — your username and password.
  • You must not share your account access with anyone else, including family members.
  • You are responsible for all activity that occurs through your account, whether or not you personally authorised it.
  • If you believe your account has been accessed by someone else, contact Spin Games support immediately.

Spin Games reserves the right to carry out identity verification (KYC — Know Your Customer) checks at any stage. You may be asked to submit a CNIC (Computerised National Identity Card), proof of address, or screenshots of your payment method. Failure to complete KYC checks within a reasonable timeframe may result in withdrawal processing being paused until verification is complete.

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Why we verify accounts: Identity verification at Spin Games is not bureaucracy for its own sake. It protects our players from fraud, ensures bonus abuse is prevented, and ensures that winnings are paid to the right person. We process all KYC documents securely and in accordance with our Privacy Policy. Most verifications are completed within 24 hours during business days.

4. Deposits and Payments

All deposits to your Spin Games account must be made using a payment method registered in your own name. Third-party deposits — where a payment is made using another person's Easypaisa wallet, JazzCash account, bank account, or payment card — are strictly prohibited. Spin Games will return any third-party deposit to its source and may suspend the recipient account pending investigation.

The following payment methods are currently accepted at Spin Games for deposits from Pakistani players:

Payment MethodMinimum DepositProcessing TimeCurrency
EasypaisaRs 100Under 60 secondsPKR
JazzCashRs 100Under 60 secondsPKR
NayaPayRs 500Under 2 minutesPKR
SadaPayRs 500Under 2 minutesPKR
IBFT Bank TransferRs 1,00015 min – 2 hoursPKR
Visa / MastercardRs 1,000Under 5 minutesPKR

Spin Games does not charge fees on deposits. However, your payment provider may apply their own transaction charges — please check with your bank or mobile wallet provider before depositing. All deposits are processed in Pakistani rupees (PKR) only. Maximum deposit limits may apply per transaction and per day — these are displayed in the deposit section of your account.

5. Withdrawals

You may withdraw any available balance from your Spin Games account at any time, subject to the conditions below. Withdrawals are processed exclusively to a payment method registered in your own name that matches your Spin Games account name.

  • Minimum withdrawal amount: Rs 500 across all payment methods.
  • Maximum withdrawal per transaction and per day: displayed in your account withdrawal section and may vary based on your account verification level.
  • Easypaisa and JazzCash withdrawals typically process within 3 to 5 minutes of submission.
  • IBFT bank transfers typically process within 15 minutes to 4 hours depending on your bank.
  • Withdrawals are available 24 hours a day, 7 days a week including public holidays and PSL match days.

Any active bonus funds subject to a wagering requirement cannot be withdrawn until the wagering requirement is met in full — see Section 6 for full bonus terms. Spin Games reserves the right to request additional identity verification documentation before processing a withdrawal if the account has not previously completed KYC or if an unusual withdrawal pattern is detected. This is for your protection as well as ours.

Spin Games will never deduct fees from your withdrawal amount. Any fees applied by the receiving bank or mobile wallet are outside our control and are entirely the responsibility of the payment provider.

6. Bonuses and Promotions

Spin Games offers various bonuses and promotions to both new and existing players. All promotions are subject to the specific terms stated in the individual promotion, as well as these general bonus rules. Where there is a conflict between specific promotion terms and these general Terms, the specific promotion terms take precedence.

  • Bonuses are available to one account per player, per household, per device, and per IP address. Attempting to claim the same bonus multiple times through different accounts constitutes bonus abuse.
  • Welcome bonuses are available to new Spin Games players only — one per player, irrespective of how many accounts they create.
  • All bonuses are subject to a wagering requirement unless otherwise stated. The wagering requirement specifies how many times the bonus amount (or bonus plus deposit amount) must be wagered before the bonus balance converts to withdrawable funds.
  • Standard wagering requirements at Spin Games range from 20x to 35x the bonus amount depending on the specific promotion. The exact requirement is stated clearly on each promotion page.
  • Wagering contributions differ by game type: sports betting and live casino games typically contribute 100% toward wagering; some slots contribute at a reduced rate; certain game categories may be excluded entirely.
  • Bonuses expire if the wagering requirement is not met within the timeframe stated in the promotion — typically 7 to 30 days from issuance.
  • Spin Games reserves the right to withdraw or modify any promotion at any time, provided that changes do not apply retrospectively to bonuses already claimed in good faith.

Reminder: Always read the specific terms on any Spin Games promotion before claiming it. If you are unsure about a wagering requirement or expiry date, our 24/7 support team can clarify before you accept the bonus.

7. Betting Rules

All bets placed through the Spin Games sports betting and esports betting sections are subject to the following general rules, in addition to any sport-specific or market-specific rules displayed alongside the bet.

  • A bet is not confirmed until it is accepted by the Spin Games system and a confirmation reference number is issued. Bets displayed in your betslip before confirmation are not binding on Spin Games.
  • Spin Games reserves the right to limit, refuse, or cancel any bet — including after acceptance — if there is evidence of technical error, odds feed failure, or suspicious betting activity.
  • If a sporting event is postponed and not played within 72 hours of its original scheduled time, all pre-match bets on that fixture will be voided and stakes returned.
  • If a match is abandoned before a result is determined and it cannot be completed within 72 hours, bets will be voided and stakes returned unless the relevant market has already been settled.
  • Maximum bet limits apply per market and per event — these are shown in the betting interface before you confirm your stake.
  • Live in-play bets, once confirmed and accepted, cannot be cancelled by the player. Please review your selection and stake carefully before confirming.
  • In the event of a palpable error — such as clearly incorrect odds caused by a data feed problem — Spin Games reserves the right to void bets placed at the erroneous price and refund stakes.

Casino game results, including all live dealer games, are determined by certified random number generator software or physical dealing processes in licensed studios. Spin Games does not manipulate game outcomes. Historical game results and bet histories are available in your account for review.

8. Prohibited Activities

The following activities are strictly prohibited on the Spin Games platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balance, and reporting to relevant authorities where legally required.

  • Multiple accounts: Creating or operating more than one account for any purpose, including to claim bonuses multiple times.
  • Collusion: Coordinating with other players to gain an unfair advantage in poker, live dealer games, or sports betting pools.
  • Match fixing and insider knowledge: Placing bets using information that is not publicly available, including knowledge of fixed match outcomes.
  • Bonus abuse: Exploiting promotions through low-risk or arbitrage strategies designed to extract bonus value without genuine play, or using automated software to meet wagering requirements.
  • Chargebacks: Initiating a payment reversal or chargeback on a deposit that has been used for betting. Chargeback abuse will result in account closure and recovery of the reversed amount.
  • Automated betting software: Using bots, scripts, or other software to automate betting activity or game play on the Spin Games platform.
  • Fraud and identity misrepresentation: Providing false identity documents, impersonating another person, or using a payment method not registered to you.
  • Underage access: Attempting to register or use the Spin Games platform if you are under 18 years of age.
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9. Account Suspension, Closure and Termination

Spin Games reserves the right to suspend, restrict, or permanently close any player account at any time if we have reasonable grounds to believe that a breach of these Terms has occurred, is occurring, or is likely to occur. This includes, but is not limited to, suspected fraud, bonus abuse, collusion, or failure to complete identity verification.

In cases where an account is closed due to a proven breach of Terms:

  • Any remaining balance may be forfeited, including both real money and bonus funds.
  • Any pending withdrawals may be cancelled pending investigation.
  • Spin Games may report the matter to relevant financial or legal authorities where required by applicable law.

Where an account is closed for administrative reasons unrelated to player misconduct — for example, if Spin Games ceases to operate in a specific region — all verified real money balances will be returned to the player's registered payment method. Players may also voluntarily close their own accounts at any time by contacting Spin Games support. Real money balances will be returned to the player's verified payment method within 5 business days of account closure.

10. Intellectual Property

All content on the Spin Games platform — including but not limited to the website design, logo, graphics, game interfaces, text, data, software, trademarks, and branding — is the intellectual property of Spin Games or is used under licence from third-party providers. You may not copy, reproduce, distribute, modify, or create derivative works from any Spin Games content without our prior written permission.

Game content provided by third-party software providers — including live casino studios, slot developers, and sports data providers — remains the intellectual property of those providers. Your right to use this content is limited to personal, non-commercial use within the Spin Games platform during normal gameplay. Recording, streaming, or publishing Spin Games gameplay content for commercial purposes requires separate written authorisation.

11. Privacy and Data Protection

Your privacy is important to Spin Games. We collect, process, and store personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By using the Spin Games platform, you consent to the collection and use of your personal information as described in our Privacy Policy.

Key points from our Privacy Policy that are relevant here include:

  • We collect personal information necessary to operate your account, process payments, and comply with anti-money laundering obligations.
  • We do not sell your personal data to third parties for marketing purposes.
  • We may share data with licensed payment processors, identity verification providers, and regulatory bodies where legally required.
  • You have the right to request access to, correction of, or deletion of your personal data held by Spin Games, subject to legal retention obligations.

For the full details of how Spin Games handles your personal data, please read our complete Privacy Policy.

12. Responsible Gaming

Spin Games is committed to promoting responsible gaming. We believe that gambling should be an enjoyable form of entertainment — not a source of financial stress or personal harm. We provide a range of tools to help players manage their activity on the platform.

  • Deposit limits: Set daily, weekly, or monthly limits on deposits to your Spin Games account from your account settings at any time.
  • Session time reminders: Set a maximum session duration after which you will receive a notification to take a break.
  • Cooling-off periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days when you feel you need a break.
  • Self-exclusion: Permanently close your account for a minimum of six months. Self-exclusion is processed immediately and is irreversible for the chosen period.
  • Reality checks: Enable periodic pop-up reminders showing how long you have been playing and your net session activity.

If you are concerned about your gambling habits or those of someone you know, we strongly encourage you to read our full Responsible Gaming Policy and consider using the tools available on your account. Our support team can assist you in setting up any of these tools without judgement or pressure.

18+ only. Gambling can be addictive. Please only play with money you can afford to lose. Spin Games takes underage gambling and problem gambling seriously — if you are under 18 or if gambling is causing problems in your life, please close your account and seek help.

13. Limitation of Liability

Spin Games provides the platform on an "as is" basis. While we make every effort to ensure the platform is available, accurate, and reliable at all times, we cannot guarantee uninterrupted access or freedom from errors. Spin Games shall not be liable for:

  • Loss of winnings or inability to place bets due to technical failures, internet outages, or scheduled maintenance, provided such failures were not caused by our gross negligence.
  • Losses resulting from your own failure to secure your account credentials.
  • Actions of third-party payment processors that are outside Spin Games' direct control.
  • Losses arising from your breach of these Terms, including losses resulting from account closure due to prohibited activity.

In all circumstances, the maximum liability of Spin Games to any individual player shall not exceed the total amount deposited by that player in the 12 months preceding the claim giving rise to liability. Nothing in these Terms limits our liability for fraud, gross negligence, or death or personal injury caused by our direct actions.

14. Changes to These Terms and Conditions

Spin Games may update these Terms and Conditions at any time. When material changes are made, we will notify registered players via email and/or an in-platform notification at least 7 days before the changes take effect, except where a shorter notice period is required by legal or regulatory circumstances.

If you continue to use the Spin Games platform after the effective date of any changes, you are deemed to have accepted the updated Terms. If you do not accept the changes, you may close your account at any time before the new Terms come into effect — your real money balance will be returned to your registered payment method. We recommend checking this page periodically for the latest version of our Terms.

15. Contact and Governing Terms

If you have any questions, concerns, or complaints about these Terms and Conditions or about any aspect of the Spin Games platform, please contact us through any of the following channels:

  • Email: support@spingames.onl (response within 4 hours during normal operating conditions)
  • Live Chat: Available 24/7 from the Spin Games platform
  • WhatsApp & Telegram: Available 24/7 — contact details in your account support section

These Terms and Conditions constitute the entire agreement between you and Spin Games regarding your use of the platform and supersede all prior agreements, understandings, or representations on the same subject matter. If any provision of these Terms is found to be unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable — the remaining provisions continue in full force and effect.

These Terms are written in English. In the event of any translation being provided for informational purposes, the English version shall take precedence in the event of any inconsistency.

Key Policy Highlights at Spin Games

A quick-reference overview of the most important rules Pakistani players ask about most frequently.

Age Rule
18+ Only – No Exceptions

The minimum age to play at Spin Games is 18. We verify age through identity documents when required. Any account found to be operated by an underage player will be immediately closed and all funds returned to the verified payment source without exception.

One Account
One Account Per Player, Always

Every player at Spin Games is entitled to one account only. Duplicate accounts — even if registered with different phone numbers or names — are prohibited. Duplicate accounts will be closed and any bonuses claimed across them will be forfeited in full.

Payments
Own-Name Payments Only

Deposits and withdrawals at Spin Games must be made using a payment method registered in your own name. Third-party payments are returned and may trigger an account review. This rule exists to protect players from fraud and to ensure your money goes where it should.

Bonus Wagering Requirements

All Spin Games bonuses come with clearly stated wagering requirements. No bonus at Spin Games has hidden conditions added after the fact. The wagering multiplier, eligible games, and expiry date are shown on every promotion page before you claim.

Fair Games — Certified RNG

All Spin Games casino games use independently certified random number generators or physical dealing in licensed live dealer studios. Game results cannot be manipulated by Spin Games or by players. Your complete bet and game history is always available in your account.

Responsible Gaming Tools Available

Deposit limits, cooling-off periods, and self-exclusion are available to every Spin Games player at any time — no questions asked, no cooling-off before limits take effect. If you need to use these tools, contact support or access them directly from your account settings.

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18+ only. Please play responsibly. Responsible Gaming tools are always available on Spin Games.